Evaluating the benefits of IT projects is more complex than evaluating their costs for which of the following reasons?
A) benefits are harder to quantify
B) benefits are often intangible
C) IT can be used for several different purposes
D) probability of obtaining a return from an IT investment is based on the probability of implementation success
E) all of the above

Question

Quizplus · Accepted Answer

All of the reasons listed contribute to why evaluating the benefits of IT projects is more complex than evaluating their costs. The benefits of IT projects can be harder to quantify and are often intangible. Additionally, IT can be used for multiple purposes, which can make it difficult to assess which benefits should be prioritized. Finally, the probability of obtaining a return on an IT investment is not only based on the cost but also on the probability of implementation success, which can be challenging to predict.

Evaluating the Benefits of IT Projects Is More Complex Than