Evaluating the benefits of IT projects is more complex than evaluating their costs for all of the following reasons except:
A) Benefits are harder than costs to quantify.
B) Benefits tend to be more tangible than costs.
C) IT can be used for several different purposes.
D) The probability of obtaining a return from an IT investment is based on the probability of implementation success.
E) The proposed system may be "cutting edge."

Question

Quizplus · Accepted Answer

Benefits are typically harder to quantify than costs, IT can be used for multiple purposes, the probability of implementation success affects the potential return, and the proposal being "cutting edge" can create uncertainty. The only statement that is incorrect is that benefits tend to be more tangible than costs. In many cases, costs are more easily quantifiable and measurable than the benefits of an IT project.

Evaluating the Benefits of IT Projects Is More Complex Than