According to the Real World Case, ECourier Embraced Technology By

According to the Real World case, eCourier embraced technology by:

A) Doing the same things that all their competitors were doing successfully.
B) Installing a new computerized bar-scanning system for packages.
C) Enabling a new telephone system for customers.
D) Giving all their couriers handheld GPS units for tracking and communication. Lufthansa plans to phase out the desktop computers that it had previously deployed in airports, thereby streamlining its infrastructure and cutting costs.