_______________ software can integrate the front-office and back office systems applications of a business so they work together in a seamless, integrated way.
A) Customer relationship management (CRM)
B) Knowledge management (KM)
C) Enterprise application integration (EAI)
D) Supply chain management (SCM)

Question

Quizplus · Accepted Answer

Enterprise application integration (EAI) software is specifically designed to integrate different systems within a business, including front-office and back-office applications. This allows for a more streamlined and efficient workflow, as well as more accurate and consistent data communication between systems. CRM software focuses on managing customer interactions and relationships, KM software focuses on managing knowledge and information within a business, and SCM software focuses on managing the supply chain and logistics of a business. While these systems may also integrate with other applications, EAI software is specifically designed for overall system integration.

_______________ Software Can Integrate the Front-Office and Back Office Systems