According to the text, common wisdom holds all of the following as reasons for CRM failure, except:
A) Lack of senior management sponsorship.
B) elongated projects that take on too much, too fast.
C) Lack of end-user incentives leading to poor user adoption rates.
D) All of the choices are correct.
Correct Answer:
Verified
Q36: CRM systems help fulfill prospect and customer
Q37: A company can boost its profits _
Q38: Siebel Systems, Oracle, PeopleSoft, SAP AG, and
Q39: EDI automatically tracks inventory changes; triggers orders,
Q40: It costs _ to sell to a
Q42: In the _ phase of a customer
Q43: According to the text, common wisdom holds
Q44: In the _ phase of a customer
Q45: Enterprise resource planning is recognized as a
Q46: Of the typical costs associated with implementing
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