The phenomenon that improvements in the business-IT relationship at the individual level are not necessarily reflected in overall perceptions of IT was first noted only two or three years ago.

Question

Quizplus · Accepted Answer

This phenomenon has been observed and studied for much longer, as the complexities of business-IT relationships and their impact on organizational perceptions of IT have been a topic of research for several decades.

The Phenomenon That Improvements in the Business-IT Relationship at the Individual