________ oversees existing hardware, software, and networks and ensure ongoing operations, as well as those that make needed changes and deal with problems as they occur.
A) Operations and infrastructure support
B) Help desks
C) IT governance
D) IT strategic plans
E) Training and awareness

Question

Quizplus · Accepted Answer

Operations and infrastructure support refers to the management and maintenance of existing hardware, software, and networks to ensure their ongoing operations. This includes making necessary changes and resolving any problems as they arise. Help desks, IT governance, IT strategic plans, and training and awareness may also play a role in supporting IT operations and infrastructure, but they do not directly oversee the management and maintenance of existing assets.

________ Oversees Existing Hardware, Software, and Networks and Ensure Ongoing