How has General Motors been impacted by its efforts to improve its organizational culture?
A) It has improved substantially over many objective measures since beginning its research.
B) The research was ineffective, and organizational culture and business output remain about the same.
C) It implemented the changes suggested by anthropologists, but has suffered poor business outcomes ever since.
D) It has seen moderate improvements, but there is no way to know if this was related to the change in its organizational culture.

Question

Quizplus · Accepted Answer

General Motors has seen significant improvements in several objective measures since implementing changes to its organizational culture. For example, its employee engagement score improved by 4% from 2018 to 2019, and it also saw improvements in safety and quality metrics. These improvements suggest that the efforts to improve the organizational culture have been effective.

How Has General Motors Been Impacted by Its Efforts to Improve