_____ are commonly used to represent the writer and his or her topic rather formally to an unfamiliar external audience.
A) Memorandums
B) Instant messages
C) Short message services
D) Text messages
E) Letters

Question

Quizplus · Accepted Answer

Letters are commonly used for formal communication to an unfamiliar external audience, where the writer and topic are represented formally. Memorandums are typically used for internal communication within an organization. Instant messages, short message services, and text messages are all forms of informal communication.

_____ Are Commonly Used to Represent the Writer and His