When a manager overhears a grapevine conversation, he or she should do all of the following expect
A) talk to the people involved.
B) prevent rumors by explaining uncertainties.
C) neutralize started rumors.
D) address the employees at the next all staff meeting.
E) dispel uncertainties by providing facts.

Question

Quizplus · Accepted Answer

Addressing employees at the next all staff meeting is not a recommended approach, as rumors have the potential to spread quickly and may cause harm before the next meeting occurs. It is better to take immediate action, such as talking to the people involved or providing factual information to dispel uncertainties. Preventing rumors and neutralizing started rumors can also help to stop rumors from spreading.

When a Manager Overhears a Grapevine Conversation, He or She