Joshua, a manager, instructed his subordinate, Leona, to mobilize their team and prepare a report on how the office could be made more environment-friendly. Leona misunderstood Joshua and explained to her team members that their manager wanted them to minimize the usage of office resources. In this context, why would it have been better for Joshua to communicate to Leona through an e-mail instead of instructing her orally?
A) The receiver can control where and when a message is read.
B) The sender can provide feedback immediately.
C) The message remains the same even if relayed through others.
D) The receiver can gauge the sender's sincerity better than when communicated orally.
E) The message is more persuasive than when released orally.

Question

Quizplus · Accepted Answer

An email would ensure that the message remains consistent and unchanged when relayed to others, reducing the chance of misinterpretation.

Joshua, a Manager, Instructed His Subordinate, Leona, to Mobilize Their