The rate of theft is high in a department store and a clerk has been warned that it must stop or the clerk could lose his job.The boss has also told the clerk that Mexican Americans are likely to shoplift and are probably responsible for most of the thefts in the store.So the clerk follows Mexican Americans around the store.This behavior is best explained by:
A) The clerk's own prejudice
B) The role expectation of the boss
C) The personality issues of the clerk
D) Lack of intergroup contact

Question

Quizplus · Accepted Answer

The behavior is best explained by the role expectation of the boss, who explicitly suggested that Mexican Americans are likely to shoplift, influencing the clerk to act in a way that aligns with these expectations.

The Rate of Theft Is High in a Department Store