Which of the following is true of transmittal messages?
A) A transmittal message should be highly formal and not personalized.
B) One should avoid using personal pronouns and conversational language when writing a transmittal message.
C) The transmittal message and the executive summary should be presented separately in an informal report.
D) A transmittal message should end with a pleasant, forward-looking comment.
E) In informal situations, the transmittal message usually takes letter form.

Question

Quizplus · Accepted Answer

A transmittal message should always end on a positive note, with a pleasant comment or a statement about future collaboration. This helps to establish goodwill and rapport with the recipient. Choices A and B are incorrect because a transmittal message can include personalization and conversational language without being unprofessional. Choice C is incorrect because the transmittal message and executive summary are usually presented together in a formal report. Choice E is incorrect because in formal situations, the transmittal message is a separate document from the letter or report it is transmitting.

Which of the Following Is True of Transmittal Messages