Following a customer's order from an e-commerce site, merchants scramble to find products to be shipped, pack them, arrange for delivery, collect payment and handle returns of unwanted or defective products. These activities are collectively known as order fulfillment.

Question

Quizplus · Accepted Answer

Correct, this statement accurately explains what order fulfillment entails for e-commerce merchants.

Following a Customer's Order from an E-Commerce Site, Merchants Scramble