A salesperson might be on a sales call and use a mobile app to look up the recent billing history for a particular customer. Or a field service representative on a service call might need to know current availability of various parts in order to fix a piece of machinery. These are examples of what kind of mobile enterprise application?
A) Mobile POS Point of Sale)
B) Mobile inventory management
C) Mobile supply chain management
D) Mobile CRM and Sales force automation

Question

Quizplus · Accepted Answer

These scenarios describe the use of mobile applications to access customer-related information and sales data in real-time, which falls under Mobile CRM (Customer Relationship Management) and Sales Force Automation. These tools help sales and service representatives manage customer interactions and sales processes more effectively while on the move.

A Salesperson Might Be on a Sales Call and Use