In the 1990s, most organizations failed to achieve fundamental business process improvements because they attended a BPR seminar and then made mistakes in the implementation.

Question

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This statement is true. Many organizations in the 1990s attended Business Process Reengineering (BPR) seminars and were inspired by the idea of achieving significant process improvements. However, many of these organizations failed to implement BPR successfully and did not achieve their intended results due to mistakes in implementation such as lack of employee involvement, inadequate planning, and unrealistic expectations.

In the 1990s, Most Organizations Failed to Achieve Fundamental Business