Bernadette is collecting information on the importance and frequency of use for the new technology system.She has convened several focus groups and has used three surveys.Using the reengineering process,which step is she in?
A)Identifying the process
B)Understanding the process
C)Redesigning the process
D)Implementing the process
E)Auditing the process

Question

Quizplus · Accepted Answer

Understanding the process involves collecting information on how the current system operates, including its importance and frequency of use, which is what Bernadette is doing by convening focus groups and using surveys.

Bernadette Is Collecting Information on the Importance and Frequency of Use