A new trend that is consistent with the total quality management philosophy is HR executives moving to a customer-oriented approach while implementing the function.

Question

Quizplus · Accepted Answer

Total quality management emphasizes the importance of a customer-oriented approach throughout an organization, and this trend in HR is consistent with that philosophy. By focusing on the needs and satisfaction of employees, HR executives can improve the overall quality of the organization's products and services.

A New Trend That Is Consistent with the Total Quality