As a result of improved ____, clients are able to break down their business processes into their fundamental steps and decide which they will perform themselves and which they will outsource to service providers.
A) client sophistication
B) governance
C) transparency
D) modularization

Question

Quizplus · Accepted Answer

The term "modularization" refers to the process of breaking down complex systems into smaller modules or components. When applied to business processes, modularization enables clients to identify the individual steps involved and evaluate which ones they can perform in-house and which ones they can outsource to third-party providers. This requires a certain level of governance and transparency, but the key factor that makes it possible is modularization. Therefore, the correct answer is D.

As a Result of Improved ____, Clients Are Able to Break