The inflight service manager for Air Canada is authorized to distribute dry cleaning vouchers to customers who complain about spilling drinks and food on their clothes during turbulent flights.This is an example of a ________ decision to a ________ problem.
A)nonprogrammed; routine
B)nonprogrammed; technical
C)programmed; unique
D)nonprogrammed; unstructured
E)programmed; structured

Question

Quizplus · Accepted Answer

This is a programmed decision to a structured problem because it is a standard procedure to address a common issue that occurs during flights.

The Inflight Service Manager for Air Canada Is Authorized to Distribute