Benchmarking is more effective for external comparisons than for internal comparisons.
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Q11: Bureaucratic control uses mechanisms such as price
Q12: The only criterion that determines the effectiveness
Q13: Josh,a manager at Bombardier,spent the morning reading
Q14: Control is the process of monitoring activities
Q15: Written reports provide detail coverage of activities,but
Q17: Market control is an approach to control
Q18: The selection of criteria to measure control
Q19: Bureaucratic control emphasizes adherence to organizational authority
Q20: Clan control is often used by organizations
Q21: Keeping a public list of items that
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