What is the use of a neutral third party to assist an organization and the union come to a mutually satisfactory collective agreement called?
A) Arbitration
B) Intercession
C) Mediation
D) Conciliation
E) Intervention

Question

Quizplus · Accepted Answer

Conciliation involves the use of a neutral third party to assist an organization and union in negotiating a collective agreement. The conciliator does not make a binding decision but rather helps the parties come to a mutually satisfactory agreement. Arbitration involves a third party making a binding decision, while intercession and intervention are more general terms that can refer to any third-party involvement in resolving a dispute. Mediation is similar to conciliation but typically involves a more active role for the mediator in helping the parties reach an agreement.

What Is the Use of a Neutral Third Party to Assist