You work at a call center of a large bank where you answer credit card services related questions from customers. Lately, you have noticed an increased number of customers enquiring if you had initiated a call. There can be a scam in progress.

Question

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The increase in customers enquiring about initiated calls may indicate a scam in progress, as scammers often use tactics such as impersonating a legitimate company or initiating fake calls to trick individuals into giving away personal information. It is important to educate customers on identifying and avoiding these scams.

You Work at a Call Center of a Large Bank