An attitude of constantly seeking ways to improve company operations, including customer service, product quality, product features, the production process, and employee interactions, is called:
A) Continuous improvement.
B) Customer orientation.
C) Just-in-time.
D) Theory of constraints.
E) Total quality measurement.

Question

Quizplus · Accepted Answer

Continuous improvement means constantly seeking ways to improve company operations, including all aspects of the business such as customer service, product quality, and employee interactions. It is a key component of many management philosophies, including total quality management and lean manufacturing.

An Attitude of Constantly Seeking Ways to Improve Company Operations