Mr.Schlenker has improved worker productivity at his furniture manufacturing plant by occasionally sending notes of appreciation to his hard-working employees.Mr.Schlenker has improved productivity by means of
A) respondent behavior.
B) classical conditioning.
C) spontaneous recovery.
D) operant conditioning.

Question

Quizplus · Accepted Answer

Mr. Schlenker's actions of sending notes of appreciation can be considered as positive reinforcement, a concept in operant conditioning. By providing positive reinforcement, he is increasing the likelihood of his employees exhibiting the desired behavior (i.e., high productivity) in the future.

MrSchlenker Has Improved Worker Productivity at His Furniture Manufacturing Plant