MATCHING KEY TERMS AND DEFINITIONS
-The varied personal characteristics that make the workforce heterogeneous.
A)Multinational corporations
B)Work process engineering
C)Contingent workforce
D)Baby-boomers
E)Knowledge workers
F)Outsourcing
G)Downsizing
H)Acquisition
I)Core employees
J)Rightsizing
K)Workforce diversity
L)Code of ethics
M)Quality management
N)Kaizen
O)Globalization

Question

Quizplus · Accepted Answer

Workforce diversity refers to the varied personal characteristics that make the workforce heterogeneous.

Answer: A
 Multinational corporations are companies that operate in multiple countries.

Answer: C
 Contingent workforce refers to temporary or part-time workers who are hired on an as-needed basis.

Answer: D
 Baby-boomers are individuals born between 1946 and 1964.

Answer: E
 Knowledge workers are employees who primarily rely on their expertise and skills to perform their job duties.

Answer: F
 Outsourcing is the practice of hiring another company to perform a business process or function.

Answer: G
 Downsizing is the practice of reducing the number of employees within a company.

Answer: H
 Acquisition refers to the act of one company purchasing another company.

Answer: I
 Core employees are permanent, full-time employees who are essential to the company's operations.

Answer: J
 Rightsizing is the practice of adjusting the size of a company's workforce to meet its needs.

Answer: L
 A code of ethics is a set of guidelines that governs the behavior of employees within a company.

Answer: M
 Quality management is the process of ensuring that a company's products or services meet or exceed customer expectations.

Answer: N
 Kaizen is a Japanese term that means continuous improvement. It is often used in the context of business process improvement.

Answer: O
 Globalization refers to the trend of increased connectivity and interdependence among businesses and markets worldwide.