Which of the following statements is true regarding e-mail?
A) Electronic mail started with the inception of the Internet.
B) As compared to verbal messages, the potential to misinterpret e-mails is even greater.
C) The cost of sending e-mails to employees is generally much higher than the cost of distributing printed letters to them.
D) E-mail is the best way to communicate negative information.
E) Organizations rarely use e-mail for official purposes.

Question

Quizplus · Accepted Answer

B) E-mail uses the Internet to transmit and receive computer-generated text and documents. The cost of sending formal e-mail messages to employees is a fraction of the cost of printing, duplicating, and distributing a comparable letter or brochure. As compared to verbal messages, the potential to misinterpret e-mails is even greater. E-mail may not be the best way to communicate negative information. Most organizations use e-mails for official purposes.

Which of the Following Statements Is True Regarding E-Mail