The common characteristic of service jobs is that they require ________.
A) substantial interaction with an organization's customers
B) low pay
C) a focus on productivity
D) little job knowledge
E) little technical competence

Question

Quizplus · Accepted Answer

Service jobs are typically those that involve direct interaction with customers, whether it's providing a service (such as hair styling or food service), or assisting with customer support or sales. This interaction is a defining characteristic of the job, as it requires individuals to have a certain level of interpersonal skills and customer service abilities. While pay rates for service jobs may vary, it's not typically a defining characteristic of the role. Productivity may be a focus for some service jobs, but it's not the defining factor. Similarly, service jobs may require varying amounts of job knowledge and technical competence depending on the specific role.

The Common Characteristic of Service Jobs Is That They Require