The exit-voice-loyalty-neglect framework expands employee response to include voice and loyalty-constructive behaviors that allow individuals to ________.
A) revolt against the management
B) reject unionization and focus on external activities
C) identify psychologically with their jobs
D) tolerate unpleasant situations or revive satisfactory working conditions
E) improve their perceptions of organizational support

Question

Quizplus · Accepted Answer

The exit-voice-loyalty-neglect framework suggests that employees can respond to dissatisfaction by either exiting, voicing concerns, showing loyalty, or neglecting their duties. Loyalty involves tolerating unpleasant situations or working to revive satisfactory conditions.

The Exit-Voice-Loyalty-Neglect Framework Expands Employee Response to Include Voice and Loyalty-Constructive