A manager should practice ________, which means in dealing with cross-cultural communication, a manager should put herself in the place of the employee to understand the employees values, experiences and frames of reference.
A) evaluation
B) empathy
C) complicity
D) commiseration
E) apathy

Question

Quizplus · Accepted Answer

Empathy is the ability to understand and share the feelings of others. In a cross-cultural communication setting, it is important for a manager to practice empathy to understand the unique cultural values and experiences of their employees. This can help to avoid misunderstandings and promote better communication and collaboration.

A Manager Should Practice ________, Which Means in Dealing with Cross-Cultural