Last Month, Jennifer's Department Experienced Constructive Conflict During a Meeting.
Last month, Jennifer's department experienced constructive conflict during a meeting. Which of the following is not an outcome of this functional conflict?
A) the quality of decisions is improved
B) creativity and innovation are stimulated
C) tensions are released
D) groupthink is increased
E) interest and curiosity are encouraged
Jennifer's boss asks for her recommendations on strategies to promote functional conflicts within the company. Which of the following is Jennifer most likely to recommend?
A) punishing individuals who support beliefs that management has rejected
B) empowering employees to question their bosses
C) implementing a policy of promoting personnel who are conflict avoiders
D) instructing managers to discourage devil's advocacy in the decision-making process
E) encouraging managers to reward employees who keep their opinions to themselves
Both sides agree that they are competing over a fixed amount of resources. Each side feels that what one side wins, the other loses. Based on this information we can say that the two sides are engaged in ________.
B) distributive bargaining
D) integrative bargaining
Which of the following is a characteristic of distributive bargaining?
A) win-win solution
B) long-term focus
C) good interpersonal relationships
D) opposed interests
E) high information sharing