The first step in the model of business problem solving discussed in the chapter is:
A) interviewing the people involved in the problem.
B) identifying the problem.
C) outlining the problem's causes.
D) assigning the problem to a problem solver.
E) evaluating possible solutions to the problem.

Question

Quizplus · Accepted Answer

The first step in the model of business problem solving is identifying the problem. Only after the problem has been identified can the other steps, such as interviewing people and outlining causes, be effectively pursued.

The First Step in the Model of Business Problem Solving