Which of the following statements offers the best advice to follow when receiving telephone calls?
A)When answering someone else's phone, give the person's exact whereabouts.
B)When taking messages for others, repeat the spelling of names and verify telephone numbers.
C)Try to get callers off the phone quickly, as important calls may be coming through at the same time.
D)Avoid answering calls from unrecognized phone numbers.

Question

Quizplus · Accepted Answer

Repeating the spelling of names and verifying telephone numbers ensures that the message is accurate and can be delivered properly.

Which of the Following Statements Offers the Best Advice to Follow