Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. In such a situation, Zach is most likely to experience ________.
A) role conflict
B) emotional contagion
C) cognitive dissonance
D) emotional labour
E) self-concordance

Question

Quizplus · Accepted Answer

Zach is experiencing role conflict, which is a situation where an individual must fulfill the expectations of multiple roles that have conflicting demands. In Zach's case, the roles of being an active church member and a dedicated employee are conflicting, as the new job requires him to work on Sundays, which is a crucial day for his church activities.

Zach Is Devout and Very Active in His Church