Which of the following is an example of deep acting?
A) Sonora smiles at her cubicle neighbor when she walks by even though his behavior annoys her.
B) Andy tells his employee that he isn't doing a good job and that he needs to shape up.
C) Liz is worried about her sick dog, but makes her morning sales calls with a smile.
D) David invites a coworker that he doesn't like to lunch, in the hope of getting to know him better.
E) Javier is angry at his boss so he calls in sick on Friday, the day the project is due, to get back at him.
Correct Answer:
Verified
Q66: _ are the emotions that an individual
Q67: Deep level acting is less psychologically costly
Q68: Which of the following statements is true
Q69: Surface acting deals with _ emotions.
A) negative
B)
Q70: What do you call the practice of
Q72: You are confronted by an angry customer
Q73: Displayed emotions are innate.
Q74: If an employee expresses organizationally desired emotions
Q75: _ is the act of objectively and
Q76: What do you call the practice of
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