You are the manager of a software design firm that develops software programs for clients using teams of specialists. One of your most successful teams has been together for nearly 5 years. In the past, this team has performed effectively, and you have been very satisfied with the team's output. Recently, however, you have noticed a marked decrease in the team's performance. You investigate to determine the problem. After interviewing all 7 team members, you determine that one of the team members performs routine administrative tasks that are rarely visible to any of the other team members. You suspect that this team member may be loafing off and lagging in his duties. You could most likely improve that team member's output by ________.
A) encouraging him to work more independently
B) making his work clearly visible to the other team members
C) empowering the team member to make decisions
D) providing him with administrative training
E) giving him additional assignments to complete

Question

Quizplus · Accepted Answer

By making the team member's work clearly visible to the other team members, there will be increased accountability, and it will be easier for the team to monitor the progress of all team members. This will help to ensure that everyone is contributing equally to the project and prevent any individual from loafing off or lagging in their duties. Encouraging him to work independently, empowering him to make decisions, providing him with administrative training, and giving him additional assignments may also improve his output, but they do not directly address the issue of accountability and visibility.

You Are the Manager of a Software Design Firm That