With regard to the grapevine and rumors, a manager should try to ________.
A) ignore it
B) destroy it
C) limit its range and impact
D) use it to her advantage
E) encourage its use

Question

Quizplus · Accepted Answer

While it may be tempting to ignore or destroy the grapevine, it is a natural part of communication and cannot be eliminated completely. However, a manager can limit its range and impact by providing clear and consistent communication through formal channels and addressing any misinformation that may be circulating. Using rumors to her advantage or encouraging its use can create a culture of distrust and undermine the manager's credibility.

With Regard to the Grapevine and Rumors, a Manager Should