The majority of customers who stop patronizing a particular store do so because:
A)its prices are too high.
B)its quality is too low.
C)an indifferent employee treated them poorly.
D)it failed to advertise enough.

Question

Quizplus · Accepted Answer

The majority of customers who stop patronizing a particular store do so because of poor customer service, often exemplified by an indifferent or negative attitude from employees. This has a more immediate and personal impact on the customer experience than factors like pricing, quality, or advertising.

The Majority of Customers Who Stop Patronizing a Particular Store