Ergonomics, the science of adapting work and the work environment to complement employees' strengths and to suit customers' needs, is an integral part of a successful layout.

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This statement is true. Ergonomics plays an important role in designing a layout that maximizes productivity and efficiency while minimizing discomfort and risk of injury for employees. It also ensures that the layout and design meet the needs and preferences of customers to enhance their experience.

Ergonomics, the Science of Adapting Work and the Work Environment