Changing a problem culture
A)is one of the toughest managerial tasks because of the tendency of company personnel to cling to familiar practices and ways of doing things.
B)is best done by instituting an aggressive program to train employees in the ways and beliefs of the new culture to be implanted.
C)is best done by selecting a team of key employees to lead the culture change effort.
D)requires writing a new statement of core values and describing in writing the kind of culture that is needed.
E)can be done quickly only if managers tie incentive compensation to exhibiting the desired new cultural behaviors and if managers visibly praise people who exhibit the desired new cultural traits.

Question

Quizplus · Accepted Answer

Changing a problem culture is a difficult task because people tend to resist change and cling to familiar practices. Therefore, it is important for managers to recognize this resistance and devise strategies to overcome it. Merely training employees or selecting key personnel may not be sufficient to bring about a culture change. It is important to evaluate the existing practices and values and identify the root causes of the problem. Based on this analysis, new core values and cultural norms can be developed, communicated clearly to all employees, and reinforced through various means such as incentives, rewards, and recognition. However, the process of cultural change is gradual and requires patience, perseverance, and sustained effort from all stakeholders.

Changing a Problem Culture