Business process reengineering is a tool for
A) expediting the redesign of existing products and shortening the design-to-market cycle.
B) pulling the pieces of strategy-critical activities out of different departments and unifying their performance in a single department or cross-functional work.
C) instituting total quality management.
D) making the most effective use of Six Sigma techniques.
E) rapid redesign of an organization's structure so as to rapidly create organizational competencies and capabilities.

Question

Quizplus · Accepted Answer

Business process reengineering is a tool for pulling the pieces of strategy-critical activities out of different departments and unifying their performance in a single department or cross-functional work. It involves the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed. While the other options may be related to Business process reengineering, they do not accurately reflect its purpose or scope.

Business Process Reengineering Is a Tool for