If a client asks for personal information such as your marital status, which of the following would be an appropriate response?
A)I don't see how that information is pertinent here.
B)Could you tell me how that information would be helpful to you?
C)I am married.
D)It is against agency policy to disclose personal information.

Question

If a client asks for personal information such as your marital status, which of the following would be an appropriate response?​
A)​I don't see how that information is pertinent here.
B)​Could you tell me how that information would be helpful to you?
C)​I am married.
D)​It is against agency policy to disclose personal information.

Quizplus · Accepted Answer

Asking the client how the information would be helpful allows for clarification and helps the client understand the importance (or lack thereof) of the information. It also avoids a confrontational response while still protecting personal privacy.

If a Client Asks for Personal Information Such as Your