A client is likely to discredit the message communicated by the social worker if:
A)the social worker uses facilitative questions to attain detailed information about specific problem areas.
B)there is a discrepancy between the social worker's verbal and nonverbal communication.
C)there is moment-to-moment contact between the client and the social worker.
D)the social worker uses empathic communication to produce a cathartic release of negative feelings.

Question

A client is likely to discredit the message communicated by the social worker if:
A)​the social worker uses facilitative questions to attain detailed information about specific problem areas.
B)​there is a discrepancy between the social worker's verbal and nonverbal communication.
C)​there is moment-to-moment contact between the client and the social worker.
D)​the social worker uses empathic communication to produce a cathartic release of negative feelings.

Quizplus · Accepted Answer

Nonverbal communication can convey a different message from verbal communication, and if there is a discrepancy between them, the client may not believe the social worker's message. This can result in a lack of trust and can discredit the message communicated by the social worker.

A Client Is Likely to Discredit the Message Communicated by the Social