It is best to limit your use of the word "you" in business messages if
A)you know your audience well.
B)your organization prefers an informal,personal style.
C)you are filling your audience's informational needs.
D)it will make your message sound overly authoritative or accusing.
E)it is being relayed digitally.

Question

Quizplus · Accepted Answer

Overuse of the word "you" can come across as accusatory or too authoritative, which can potentially hinder your business relationships. It is better to focus on informative content rather than targeting the reader directly with "you."

It Is Best to Limit Your Use of the Word