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In Order to Use Instant Messaging (IM)productively in the Workplace

Question 73

Multiple Choice

In order to use instant messaging (IM) productively in the workplace,


A) maintain your IM presence 24-7.
B) don't worry about IM etiquette during short exchanges.
C) treat IM as a professional communication medium.
D) use IM to send confidential,complex,and personal messages.
E) use IM to replace the use of email whenever possible.

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