________ involves using social networks and social media to give customers a convenient way to get help from a company.
A)Networked organization
B)Virtual organization
C)Social customer service
D)Sentiment analysis
E)Socialization

Question

Quizplus · Accepted Answer

Social customer service is the practice of using social networks and social media to provide customer support and assistance. This can include answering questions, addressing complaints, and resolving issues in a timely and convenient manner. By embracing social customer service, companies can improve their relationships with customers, boost customer satisfaction, and increase loyalty.

________ Involves Using Social Networks and Social Media to Give