According to your textbook,which of the following techniques is a best practice for delivering bad news?
A)Maximize the space devoted to it.
B)Make the bad news seem trivial.
C)Withhold important information.
D)Deemphasize it visually and grammatically.
E)Emphasize how much you wish you had good news.

Question

Quizplus · Accepted Answer

Deemphasizing bad news visually and grammatically can help soften the blow and make it easier for the recipient to process. This includes using smaller font size, less bolding or italicizing, and minimizing the amount of space devoted to the bad news. However, it is still important to be clear and direct in delivering the message.

According to Your Textbook,which of the Following Techniques Is a Best