Which of the following would be classified as an internal failure cost on a quality cost report?
A)Supervision of testing and inspection activities.
B)Re-entering data because of keying errors.
C)Cost of field servicing and handling complaints.
D)Depreciation of test equipment.

Question

Quizplus · Accepted Answer

Re-entering data because of keying errors is a failure cost that occurs due to an error in the internal quality process. The cost incurred due to the fault in the internal system is known as internal failure cost. The other options are not internal failure costs. Supervision of testing and inspection activities is a prevention cost. Cost of field servicing and handling complaints is an external failure cost. Depreciation of test equipment is an appraisal cost.

Which of the Following Would Be Classified as an Internal