Jake is a change leader who is responsible for bringing about a transformational change in his organization. He forces resisters to accept change by threatening them with a variety of undesirable consequences if they do not cooperate. Which of the following approaches is used by Jake to deal with the resistance to change?
A) Education and communication
B) Participation and involvement
C) Manipulation and cooptation
D) Explicit and implicit coercion

Question

Quizplus · Accepted Answer

Jake is using explicit and implicit coercion to deal with the resistance to change. This approach involves using threats, punishment, or force to make people accept change, which can be counterproductive in the long run as it undermines trust and commitment to the change. It would be better for Jake to explore other approaches such as education and communication or participation and involvement to address the resistance to change in a more constructive way.

Jake Is a Change Leader Who Is Responsible for Bringing