UPS carefully measures the routes and routines of its drivers to establish the times expected for each delivery. When a delivery manifest is scanned as completed, the driver's time is registered in an electronic performance log that is closely monitored by supervisors. UPS is using __________ comparisons.
A) historical
B) engineering
C) logistical
D) relative

Question

Quizplus · Accepted Answer

UPS is using engineering comparisons, as they have carefully measured the routes and routines of their drivers and established expected times for each delivery. They also track this data in electronic performance logs that can be compared against the expected times to identify any performance issues or opportunities for improvement.

UPS Carefully Measures the Routes and Routines of Its Drivers